This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin support sucks. Branded new, after 8 days is dead. Crazy behaviour, flikkering for few days, now blue triangle.

Hi there, 

Garming won't create a certificate of defect for my new Garmin Vivoactive 4s, therefore the reseller can't refund me. 

I am aboard for training for 2 months and no one will support me nor admitting the defect on an 8 days watch, used 2 time. 

Issue till now:

- The screen was moving randomly selecting stuff, getting wild during activities in stopping and starting them 

- At night blue light and the screen was stuck 

-Day after flickering, strange line and you could see somehow the hour

- After a few days, it got back to normal. Is not charging properly, but it doesn't pass the logo phase. Keep showing for hours the blue triangle. 

Honestly, I quite shocked at how superficial is the staff and the support team. If I don't solve the issue, the only opportunity they gave me is to wait two months and when get back to my country repair it. I am training abroad and I need a watch, therefore I will end up to have two watches  for no reason, because of the poo r quality.