Hello! Garmin is aware of an issue impacting vivoactive 4, 4S, and Venu watches. We have identified the issue and have released an update to version 7.20 with fixes for the issue. The update has currently been released to 60% of users as of the time of this post. To update your watch you can do the following:
Power your watch off and then on using the button on the upper right
After you sync your watch, software version 7.20 will be installed and you should no longer experience the issue of your watch no longer syncing, Connect IQ watch faces no longer displaying, or activities no longer saving.
