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vivoactive 4/4s: Hydration App Miscounting Added and Subtracted Cups

5553127
over 3 years ago

Hi,

Funny things going on with Hydration tracker math today.

I've currently 4 cups, goal is 9 auto-increased to 10.

I click "+" on the watch - the count goes from 4 to 6, click "-" - the count goes down to 4. Click 1 cup, goes up from 4 to 6 again. I've reproduced it numerous times, and have video recording.

Even funnier thing happens in Connect app (Android) - it shows 4 cups in the main screen, I click to open Hydration specific dialog - that one shows 5!

So both the watch and app know the current number of cups is 5, but avoid showing this number at all cost, trying to show 4 everywhere Slight smile. Counting beyond 6 is fine, it is fine with numbers 6, 7 and above.

What's up with this very simple counter?!

  • 0 over 3 years ago in reply to Garmin-Kevin

    Nope, it does seem a bit better, but definitely not fixed. I've updated Hydration app to the latest version today, and I can still reproduce the same weird irregularities that I originally reported here.

    I can reproduce it even without phone, when I turn off phone Bluetooth, so phone is not involved at all. 

    When counting up it now does not like digit "7" for some reason and stays at 6 cups (while the circular indicator at the watch perimeter grows correctly). And when counting down it skips 2 and moves from 3 directly to 1, so when the circular indicator disappears, I've "-1" cups instead of 0.

    It is a source of great amusement, how this simple app is still totally broken, despite dozens of promises of fixes.

  • 0 over 3 years ago in reply to 5553127

    Thank you for the update .  I'll pass this along as we continue to work on these reports.