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Watch died on the charger will not turn back on.

My watch was at 21% so I connected it to the charger, 30 minutes later when I took it off it was dead. Will not respond to anything.

  • Sorry to hear about the power issue you're having with your vivoactive 4.  Please make sure your watch is not connected to the charging cable, then press and hold the power button for a full 60 seconds.  Next, plug your power cable into a computer (desktop or laptop).  Finally, connect your watch to that power cable.  That should prompt the watch to boot up normally.

    If this does not resolve your issue, I encourage you to reach out to your local Garmin Product Support Team.