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Smart Notifications

Mary1984 over 3 years ago

Been having problems with receiving smart notifications on my vivoactive 4s. For the past 10 days or so - I start out the day getting notifications and then as some stage they stop working. Without doing anything or resetting the phone/watch they will start working again the next morning only to stop a few hours later…. Have unpaired and paired the watch with the phone but no joy? Anyone else come across this and have a solution?

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Garmin-Kevin over 3 years ago +1 verified

All-

Please make sure you have reviewed the FAQs below. Please make sure to take a screenshot for each setting directed in the FAQs below. If you are still having notification issues after verifying all…

All Replies

0 9528603 over 3 years ago

Same here with my Fenix 5. Have tried everything. Even reset to factory

0 SmallFry68 over 3 years ago

Appears to be related to the new Android OS 12 upgrade, if you have an Android, that is. I believe the same issue is occurring on app notifications for iPhones too with the new OS upgrades. Resets, uninstalls, reinstalls, settings, etc. ALL do not work.

0 RJK in Madison over 3 years ago

Do you have Garmin Golf installed? If so, uninstall it. I have had an open ticket with them for months about the notification conflicts between Golf and Connect.

0 9528603 over 3 years ago in reply to RJK in Madison

No, I don't have Garmin Golf installed.

+1 Garmin-Kevin over 3 years ago

All-

Please make sure you have reviewed the FAQs below. Please make sure to take a screenshot for each setting directed in the FAQs below. If you are still having notification issues after verifying all settings in the FAQs below, please reach out to your local Garmin Product Support team. They may need the screenshots of each of your settings to start an investigation into this matter.

How Do I Set Up Which Notifications Display on My Garmin Device?

My Garmin Device Is Not Receiving Smart Notifications from My Phone

My Garmin Watch Stopped Receiving Notifications From My Android Phone

To reach out to your local Garmin Product Support team, type "support.garmin.com" in your address bar and use the Garmin Support Center to research your issue. Once you get far enough in the search, you will see (at the bottom of the page) some contact options, which may include Call, Chat, and Email.