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Battery Drain since GPS update

Just got a GPS update two days ago. Since that update suffering massive battery drain. 8-10% an hour. VA4 is out of warranty.

Top Replies

Garmin-Kevin over 3 years ago in reply to 9752257 +1 verified
Software 6.50 should be available to you now, or in the next couple of days. Please update the watch to 6.50 and see if the issue persists. If so, please reply with the following:
1. May we, if necessary…
GeoAnglers over 3 years ago in reply to 7916542 +1 verified

I had to remove the watch faces and reinstall. It’s good now. Back to about 14% a day without activities.

All Replies

0 Garmin-Kevin over 3 years ago

I’m sorry to hear of the battery drain issues that you’re experiencing. Let’s start by power cycling (turning off and then back on) your watch. If the battery drain persists and if you have any Connect IQ (CIQ) Content, especially watch faces, you may need to delete that content until the independent developer is able to update their app/watch face to function correctly (without causing a battery drain) with the new firmware version on your watch. You can use any of the 3 FAQs below to uninstall the CIQ content.

How to Uninstall Connect IQ App Content Using the Connect IQ App

How to Uninstall Connect IQ Content Using Garmin Express

How to Uninstall Connect IQ Content Using the Garmin Connect App

If you would like to submit feedback to the developer of the CIQ content, you can do so by clicking the link below and searching for the download page of the CIQ content. In the bottom right corner of that page, you will find the option to contact the developer.

https://apps.garmin.com/en-US/

If you have not already reached out to your local Garmin support team, we highly recommend doing that as well:

Support.garmin.com

0 9752257 over 3 years ago

I don't know if it's Beta 6.42 or the GPS update I also received, but the problem is that GPS remains active after an activity is ended and saved. A reboot stops the drain.

+1 Garmin-Kevin over 3 years ago in reply to 9752257

Software 6.50 should be available to you now, or in the next couple of days. Please update the watch to 6.50 and see if the issue persists. If so, please reply with the following:

May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?

0 9745631 over 3 years ago

I don't have this problem, my battery lasts much longer than before 6.40.

0 7916542 over 3 years ago

Same issue here.
Installed 6.50 but battery drain remains.
Makes my watch useless. After about 12hours it is empty.

+1 GeoAnglers over 3 years ago in reply to 7916542

I had to remove the watch faces and reinstall. It’s good now. Back to about 14% a day without activities.

0 7916542 over 3 years ago in reply to GeoAnglers

i already uninstalled everything so it is back in factory settings without any aditional faceplate or other things.
Without any succes. Also there is no way to have it bluetooth paired again with my phone.
Tried everything there.

Spend hours on getting back good, without any luck.