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VA4 step streak was reset by upgrade to 6.30

My step streak was reset when I upgraded to 6.30 and is now at 20 days. According to Connect, my streak is intact at 314 days.

Why doesn't the step streak on the watch get updated from the Garmin Connect app? Even before the 6.30 rest, my streak was showing about 100 because that is when I received a replacement watch (for a failing button).

0 1690440 over 3 years ago

Mine has reset twice now. Very upsetting. I got to 380 day streak and wanted to keep going but it reset back to 0. Then I got to 80 odd days and it reset again! Now it’s just showing an 8 day streak. My App is fine. Any answers anyone or Garmin Support help?

0 RJK in Madison over 3 years ago in reply to 1690440

I have not heard anything, but I did not file a ticket either.

0 RJK in Madison over 3 years ago

It may be time to file a ticket on this, as my step streak on the watch reset again after the upgrade to 6.90. Again, the streak is correct in Connect.