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extremly battery drain during the night

6866917 over 4 years ago

Since 6 days, every night the battery drain is around 50% each night.

Garmin please fix this problem.

Top Replies

Garmin-Kevin over 3 years ago in reply to corey.averitt +1 verified

I’m sorry to hear of the battery drain issues that you’re experiencing. Let’s start by power cycling (turning off and then back on) your watch. If the battery drain persists and if you…
veverinho over 3 years ago +2

Have you managed to solve that? It's happening to me with SW version 6.30

All Replies

0 Garmin-AmberD over 4 years ago

Hi there! Do you have your pulse OX on every night? This will drain the battery.

0 6866917 over 4 years ago

pulse OX is switched off the whole time.

0 Garmin-AmberD over 4 years ago in reply to 6866917

OK, thank you! Have you removed any CIQ content, if you have downloaded any? If so, are you located in the US or CAD?

0 veverinho over 3 years ago

Have you managed to solve that? It's happening to me with SW version 6.30

0 corey.averitt over 3 years ago

Same problems. During the day I am at about 0.7%/hour but at night it is over 3%/hour. Any ideas? Pluse OX is off.

+1 Garmin-Kevin over 3 years ago in reply to corey.averitt

I’m sorry to hear of the battery drain issues that you’re experiencing. Let’s start by power cycling (turning off and then back on) your watch. If the battery drain persists and if you have any Connect IQ (CIQ) Content, especially watch faces, you may need to delete that content until the independent developer is able to update their app/watch face to function correctly (without causing a battery drain) with the new firmware version on your watch. You can use any of the 3 FAQs below to uninstall the CIQ content.

How to Uninstall Connect IQ App Content Using the Connect IQ App

How to Uninstall Connect IQ Content Using Garmin Express

How to Uninstall Connect IQ Content Using the Garmin Connect App

If you would like to submit feedback to the developer of the CIQ content, you can do so by clicking the link below and searching for the download page of the CIQ content. In the bottom right corner of that page, you will find the option to contact the developer.

https://apps.garmin.com/en-US/

If you have not already reached out to your local Garmin support team, we highly recommend doing that as well:

Support.garmin.com

For the latest on this topic, please see:

https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/277984/battery-drain-after-6-50-update