This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Vivoactive 4 Wrist Heart Rate

An update was performed yesterday (4/23/21), since then there is no health data recorded.  When going to the health stats screen, I get a message 'Health Stats - Tap screen to enable wrist heart rate monitor'.  Tapping screen does nothing.  I went into 'Settings' 'Wrist Heart Rate' and the status shows 'OFF'.  I set it to 'AUTO', but it doesn't stay on. Software Versions screen shows SW Version 5.60; GPS Version 4.80; ANT/BLE/BT Version 6.11; Wi-Fi Version 2.60; TSC Version 2.00; Sensor Version 8.02; WHR Version 1.00.06; Connect IQ 3.2.4; BMX 1.0.6; Secondary BMX 0.8.0.