Creating a watchface bug

Jakub said:

When creating a watchface and adding data fields to it, the notifications (alarms, DND, connection, low battery) field is cropped when put on the left or right side. This is a long lasting problem but still persists in 5.60. It would also be great if Garmin added some more backgrounds instead of those disgusting single colors that nobody uses. More detail colors would also be fine.

Hello! Would you be able to provide a picture of this data field being cropped off on your watch face? In regards to adding more backgrounds and colors, I will create a feature request for you and pass it along. 

Garmin-Isabella said:

I will create a feature request for you and pass it along. 

Hi Garmin-Isabella is there a way to submit these requests? I can think of at least 2 I have seen people make. 1. Swiping away notifications without having to open them. 2. Click a button in DND to get the face to light up instead of touching the face to prevent accidental lighting.

As you can see, when placed on left or right side, the icons get cropped from upper and bottom side when there are three or four of them shown. This does not happen then the data is put to the upper or bottom side of the watchface.

Al P said:

Hi Garmin-Isabella is there a way to submit these requests? I can think of at least 2 I have seen people make. 1. Swiping away notifications without having to open them. 2. Click a button in DND to get the face to light up instead of touching the face to prevent accidental lighting.

There is not a way for customer's to submit these, but I can add to the existing ones we have and/or create a new one.

Jakub said:

As you can see, when placed on left or right side, the icons get cropped from upper and bottom side when there are three or four of them shown. This does not happen then the data is put to the upper or bottom side of the watchface.

Okay, thank you for providing this picture! Just to verify, have you tried a hard rest/factory reset with the same outcome? If so, I will get a case set up for you as it should not be shown that way. 

Thanks Garmin-Isabella is the info I gave enough for you to submit these 2?

Yes, this is a long-term problem, at least from 5.10, but presumably much longer, probably from the first days of this watch. I have encountered it more than half a year ago immediatelly after buying the watch.

Al P said:

Thanks Garmin-Isabella is the info I gave enough for you to submit these 2?

Yes it is! I have already added you to the Notifications feature request case and will get you added to the backlight feature request.

Jakub said:

Yes, this is a long-term problem, at least from 5.10, but presumably much longer, probably from the first days of this watch. I have encountered it more than half a year ago immediatelly after buying the watch.

Okay thank you, I will create a case on this and keep you updated.

Jakub said:

Yes, this is a long-term problem, at least from 5.10, but presumably much longer, probably from the first days of this watch. I have encountered it more than half a year ago immediatelly after buying the watch.

Hey, do you mind if I reach out and grab more information from you by email?