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Treadmill Walking Wildly inaccurate

I feel like I'm beating a dead horse here. I have contacted customer support, asked questions on reddit, and I'm taking my final shot here.

When I run on the treadmill, the distance measured is dead on, keeps right exact with the treadmill. Today I ran 2.3 miles and both the watch and treadmill agreed. No footpod needed.

However, WALKING on the treadmill is another story. I have tried the activities "Treadmill, Walk indoor, Indoor Track" as well as "Walk" with the GPS turned off. Every time though the watch will record a wildly inaccurate distance. Tonight I walked a half mile (0.50 mile) on the treadmill to meet my step goal for the day and the watch only measured 163.3ft. That is 0.03 miles and I took 1,200 steps. People always say, "Well, treadmills aren't accurate". LISTEN UP BUDDY, THAT AINT THE PROBLEM.

I have followed every direction I was given by customer support;

  • "Dont hold onto the hand rails" I never do.
  • "Walk upright" Silly me, I was backbending during my walks.
  • "Dont use your phone" I watch tv while on the treadmill I don't hold my phone.
  • "Dont put your hands in your pockets" I dont.
  • Factory reset the watch
  • Calibrated to the treadmill multiple times
  • Recorded over 175 outdoor walks with the GPS
  • Measured out and added a custom stride length.

I made sure the battery was fully charged, rebooted the watch before a walk. I have tried walking like a robot, like a chad, Frankenstein, an ice skater, John Cleese, a jester. When I say I have tired it all, I mean it ALL to just get the thing to work.

The thing that boils my blood though is that, on the watch face the "Distance walked today" field will add the treadmill distance to the total just fine. But the activity is still wrong.

I would prefer not to buy a footpod, If I have to fuss with an extra sensor, I will just go back to my 4 year old watch I had before that tracked everything flawlessly.

I have seen it is a fairly common problem over the various forums. This is more a case to get the frustration out and make the issue known, critiques/tips are welcome though.

This is the data from the walk. It only shows a tiny spike where it records a speed of roughly 2mph.

  • Awesome! After 8339317's comment I have been using this method as well. I love to see others having the same success with this work around. I havent been on the treadmill much because ours is starting to poo out on us. But when it was working, turning off location was the best thing to get it much closer to acurate numbers. I am going ot email the Garmin rep that has been working with me on this to see if he notices that others are having success.

    What a stupid way for their device to malfuction. It is the eaisest thing to fix in code;

    <activity_treadmill>

            <use_gps=f>

    BOom, Done! (I know it isnt that simple. But It also shouldn't be that hard.)

  • I have a foot pod and I still get rubbish readings both with respect to steps and distance when on the treadmill (both Marq and Fenix 6).

    I have also had issues when walking (at a fast-ish pace) on road - steps being very low but distance correct (which I attribute to GPS).

    So, I’d suggest food pods, which are now discontinued anyway, are not a benefit.

  • I have a feeling that some of you could have the wrong settings somewhere. My VA4S counts steps when I walk or run with no issues. With GPS activated outside, the distance is also pretty much spot on. Indoors, with GPS off, the distance is usually not spot on, but at least in the ballpark.

    Make sure GPS is off for the indoor activities, and that you start the activity manually. I use "Run" for both running and walking.

  • The problem with using a RUN for walking activity is that you need to manually change the activity to WALK especialy if you enter the WALKING challenges, like the 2022 WALKING STAGE 1 thru 4. That's a lot of changes every day or so for the entire year. And yes, I like the challenges, they keep me on track competing with myself...

  •     OK EVERYONE LOOK! Look at the dropped speed as swell as the cadence readings. Both are at the same pace, one I got a little zealous to see if I could try and trip it up by throwing in a few little jogs, but it was able to recover fairly quickly.

    Just in case you could not tell by what we have talked about on here, as well as my grumblings. The watch seems to be trying to grab GPS form the PHONE!!! Not from the watch!! When I turn location off on my phone I get much better results as far as proper recording goes. But with the location on on my phone it has wildly inaccurate data! 

    GARMIN! WHAT IS UP!

  • Well, I tried it on my VA4 yesterday, GPS off, and just to be sure I turned off Bluetooth AND left the phone in the car, some 800 feet away in a parking lot while I used the treadmill for walking.

    Did NOT see any improvment or in any way usuable results.

  • one day i went tradmill running. While the treadmill showed 7 km, my VA4 showed 7,92 km Shrug tone1‍ which one is correct? i calibrated as treadmill showed, but im not sure...

  • Sorry but this is a red herring.

    I have tried turning the GPS off on both my Fenix 6 Pro and MARQ and they still (50% of the time) give wildly inaccurate step counts on the treadmill.

    Today I did 4.5 miles and the F6P counted a little over 2,500 steps?!

    I have a foot pod, so this makes the poor stats even more frustrating.

    I am still convinced it is something relating to pace - slow pace the watch seems to keep up but walking fast (as in 11-minute miles but walking, not running) the software/hardware seems to lose track of actual steps.

  • The treadmill distance is correct. The watch can only try to estimate the distance based on your arm movement, so it will never be exactly correct. Counting steps should be possible to get right, but the stride length is uncertain.

  • ok. I tried to find the place where to adjust the stride lenght, but only possibility is to put walking stride lenght, and im nit still sure where this lenght is being used. I will then calibrate as treadmill shows