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Vivoactive 4 not counting calories

Former Member
Former Member

 Hello , 

I have the follwing issue i notice that my vivoactive 4 is not counting  active calories properly. Exampe if i not start an activity

lets walking it will estimate some 60-70 calories on a 6k walk  and if i start an activity it will estimate around 200-300 kcals

i tested it  few times and i can say w/o starting activity it will estimate active calories very poorly( 200  kcals daily calories on a  15k-20k steps plus some other activieties not mentioning workouts) My friend has the same wach and it is working fine . Any suggestions ?