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Updates not finishing

Former Member
Former Member

Hello all,

I just bought my new vivoactive 4 activity tracker, and i'm very pleased with it.

Only one thing bothers me. It coninuesly gives update notifications. 

It says: "Software update available. Estimated time: 1 min. Install update now?"

When i choose: yes, the device reboots and seems to install the update. After it boots up again, it says it is still on verion 5.0, which i think is the most recent version.
After a few minutes it gives the same notification again. When i choose not to install the update now, it says it will install the update next night.
The next morning i have this same notificaiton again.

I allready tried upgrading the software to version 5.01 beta, there it still had the same issue. I rolled the update back to 5.0 and the issue is still there.

Did anyone have the same issue, or does someone know how to solve the isseu?

Thanks in forward!

Dennis Spanjer.

  • There are several softwares. It couldl be a GPS update or a sensor update. Sometimes several come the same day, and can be installed after each other.

  • Former Member
    0 Former Member over 4 years ago

    I wrote down all the software versions, executed the update, and after that i compared what i wrote down with the current software versions.
    It seems like nothing changed.

    SW: 5.0
    GPS: 0.00
    ANT/BLE/BT: 5.04
    WIFI: 2.60
    TSC: 2.00
    Sensor: 7.00
    WHR: 0.09.01
    ConnectIQ: 3.2.0
    BMX: 0.9.1
    2nd BMX: 0.8.0

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    I just did a factory reset and now the problem seems solved.

    Thanks anyway