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Call notifications are not working properly

Former Member
Former Member over 4 years ago

I bought a vivoactive 4 about 1 month ago.

My phone is Oneplus 6 and I have a problem with call notifications. I face the following scenarios when I have an incoming call:

  • VA4 does not vibrates at all
  • The most common scenario is to vibrate only twice displaying the name and then stops vibrating and shows only the name
  • VA4 vibrates twice without showing the name

Other notifications work fine.

I have tried to reboot the phone, do a factory reset to the watch. Clear the data and cache from the Connect app.. But nothing worked.

Does anyone else faces the same problem?

  • 0 over 4 years ago

    Not anyone but everyone, doesn't work with Garmin watches, you get by incoming call only two vibrations same like notifications, that's why I immediately sold mine.

  • 0 over 4 years ago

    One thing I discovered is that the watch notification changes based on what you have as the default dialer on your phone. I installed "Truecaller" on my (android) phone and the watch started getting a useless "Caller ID is active" as the notification when someone called. I changed the Truecaller settings and now it shows the persons name that is calling - as identified by Truecaller. This does not address your point that the watch stops vibrating but for me that is not as big a deal as having no name was.