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Vivoactive 4s sets an alarm automatically everyday

Former Member over 5 years ago

I purchased the watch 2 months ago, every day since than it sets a new alarm at 5am every day, tried deleting it but nothing works...

how do I fix it?

Thanks

Ron

0 Vivoactive4 over 4 years ago in reply to Garmin-AmberD

I confirmed that there were no active alarms on the Web version. There were several inactive alarms that I deleted (and notably, none for 9:30 pm, which was when I had the most recent false alarm).

0 Garmin-AmberD over 4 years ago in reply to Vivoactive4

At thus point, we would need to have you reset the device to defaults unfortunately.

0 3590797 over 4 years ago in reply to 3590797

Well, my alarm keeps coming back even if I've deleted it. resetting to defaults seems a bit draconian. Any other solutions? This is getting ridiculous. And to think I gave up Fitbit for this.