Hi Guys,
my Vivoactive 4s (two weeks old) got pretty hot yesterday while wearing it and then I saw that the screen was black. The light of the heart rate sensor was working only for a couple of seconds longer. After then the watch is like it is turned off. Soft Reset (15Seconds on Button A) is not working. Also connecting it to the a laptop does not change the situation, the screen stays black, but the watch is getting warm again. Laptop via usb and mobile phone via bluetooth can't connect to the watch.
Does anyone know a way to make a hard reset for a vivoactive 4s? I've tried pressing both buttons for a minute and nothing works.
Thanks for any adivice,
Alex!