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VivoActive 4 Software Version 4.8, erratic HeartBeat measurement

SooHK over 5 years ago

I was prompted to update the software on the watch itself.

There after facing abnormal heart rate reading while I was at sitting position, value was at range of 130 to 145.

I double checked with my Wife Fenix 5 and the readings was actually 80+.

Please rectify it as wrong Heart beat readings is not acceptable...

0 SooHK over 5 years ago

Insert pic showing sensor version

0 ze230877 over 5 years ago

¿Cómo es posible que te haya llegado esta actualización de software al VA4 si todavía no está lanzada?

0 SfD over 5 years ago

How come you have SW 4.80, which isn't launched yet(everybody still has 4.70), but have GPS 2.90, when it should be 4.40.

Also, your sensor version is 5.02, but everyone else has 4.02, WHR should be 20.04.70(or around there), but you have 0.09.00.

Beta fw, or some update gone wrong?

0 SooHK over 5 years ago in reply to SfD

The updates was prompt at the watch itself, beta firmware should not prompt at the watch itself.

I shutdown the watch boot it up again and so far it’s seems ok. Battery time seems to improve...

0 SfD over 5 years ago

Garmin team, any comments?

Why is there 4.80, when it isn't even launched yet?

0 SooHK over 5 years ago in reply to SfD

Just got a software prompt at garmin connect now my GPS is at 4.40