I’m wondering if someone can help me… I must first also stress that I did hours and hours of research before purchasing this watch. My watch arrived this morning, and I did my first activity this afternoon which was a 7.5 mile walk totalling around 15,000 steps. Before I had gone out I had done about 1200 steps so daily total after my walk was around 16,200 or so… When I got back, The exercise itself took a good 5 to 10 minutes to sync (already that’s bizarre) to the app and during that time I could see the step count was correct both on my watch face as well as the app. When the notification on my watch and phone popped up that the exercise had synced and was ready to view, I’m guessing it was at this stage that all the steps from my exercise had disappeared on the watch face as well as the app and they had gone down back to around 1200 as if the walk has never happened…When the notification on my watch and phone popped up that the exercise had sent and was ready to view, I’m guessing it was at this stage that all the steps from my exercise had disappeared on the watch face as well as the app and they had gone down back to around 1200 as if the walk had never happened… The weird thing is, is that if I click on the activity through the watch, I can see all the details of my activity including the approximate 15,000 steps. Why is this happening? It is pretty annoying to know I have done 16,000+ steps and yet my watch face and the app lists barely any…It is the first day with this rather expensive watch and needless to say I am pretty damn frustrated at what is happening? Please can somebody help/advise? Many thanks, Freddie.
