This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bluetooth not staying connected

For the last couple months I can’t seem to keep my watch connected. It’s always dropping Bluetooth connection from my phone. I’m running the latest iOS on my iPhone 11 Pro and my watch is up to date VA4S. Anyone else?

Top Replies

Former Member over 5 years ago +2

Same problem here. VA4 and iPhone 11
Marek M. over 5 years ago +2

I have the same problem with VA4 + Lenovo P2 (on Android).
Former Member over 5 years ago +1

Same problem with an iPhone 8.

All Replies

0 Denise over 4 years ago in reply to Former Member

I'm sorry, yes, you are absolutely right! I do, however, have v. 6.11 and still get disconnects :(

0 Former Member over 4 years ago in reply to Garmin-AmberD

I don't know what you did. You did not DM me Amber but..... i got an update and since then the problem is solved !!

Great support. I wan't shure whether I should buy a Garmin (again, after the Forerunner 235) or one of the other 10 watches I compared but I'm more than happy I choose this one. Seems unimportant but now I can control my spotify on the iphone from the watch instead of searching for my phone and hit a lamp post. Thanks!

0 Former Member over 4 years ago

Last update solved the problem.

0 Garmin-AmberD over 4 years ago in reply to Former Member

Thank you for the feedback!

0 Garmin-AmberD over 4 years ago in reply to Former Member

If you do not receive my DM again, can you please reach me here! However, I am glad to see that the update has resolved this for you! Let me know if you have any other questions or concerns.

0 Maarten_A over 4 years ago in reply to Garmin-AmberD

Seems to work for me over the last days. Hope it stays like this. Has been up and down in the past. Thanks to Garmin for listening to your users.

0 Garmin-AmberD over 4 years ago in reply to Maarten_A

Thank you for this feedback!

0 Former Member over 4 years ago in reply to Garmin-AmberD

Hi. My garmin keeps toggling between disconnected and connected. Can you send an update by any chance?

0 Former Member over 4 years ago in reply to Former Member

Me too. Only bought it on Boxing Day and am already getting frustrated with the disconnections. My phone hasn’t left my pocket, so the 2 have always been in range, but every so often I look at my watch and can see the Bluetooth has disconnected. It’s running the following:

SW = 5.1, BT = 6.11

0 Former Member over 4 years ago in reply to Former Member

Same problem here as well. I switch from android 4 days ago. I have had the VA3 and VA4 for a couple hrs and no problem. Switch to apple iphone 12 and can’t keep it connected

am also updated to the latest version