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Bluetooth not staying connected

For the last couple months I can’t seem to keep my watch connected. It’s always dropping Bluetooth connection from my phone. I’m running the latest iOS on my iPhone 11 Pro and my watch is up to date VA4S. Anyone else?

Top Replies

Former Member over 5 years ago +2

Same problem here. VA4 and iPhone 11
Marek M. over 5 years ago +2

I have the same problem with VA4 + Lenovo P2 (on Android).
Former Member over 5 years ago +1

Same problem with an iPhone 8.

All Replies

0 Former Member over 4 years ago in reply to Garmin-AmberD

no it does not. I have to go the IOS settings - Bluetooth. There I see all my BT devices and vivoatieve4 saying "no connection". As soon as I tap the Vivoactie4 - it connects. Back to the app: it than synces

0 Former Member over 4 years ago in reply to Garmin-AmberD

good to read that you're working on it. And yes, the only way to use it now is tap my Vivoactive 4 in the Apple bluetooth list of devices.

0 Garmin-AmberD over 4 years ago in reply to Former Member

Can you completely remove the device from the phone (the app and the bluetooth) Refresh the app then add the device to the Garmin app only.

0 9899006 over 4 years ago in reply to Garmin-AmberD

Garmin app says: "This Garmin device is registered to your Garmin Connect account, but has not been paired to your iOS device."

Screenshot:

https://postimg.cc/ZWP5xxtM

0 Garmin-AmberD over 4 years ago in reply to 9899006

OK, if the device is showing in the bluetooth settings,it needs to be removed. The device has to be directly paired to the Garmin app, by selecting add device.

0 Former Member over 4 years ago in reply to Garmin-AmberD

This does not match with your previous post in which you advice to tap the Garmin device in the Apple settings - BT menu, in order te reconnect?!

0 Former Member over 4 years ago in reply to Garmin-AmberD

Remove from IOS BT. okay. But than delete it from the Connect app? OR delete the whole app. I do not understand "refresh the app"

0 Maarten_A over 4 years ago in reply to Former Member

I removed it from iPhone BT, but the watch immediately wants to connect again. Following the Connect procedure all looks good but then the watch is in the iPhone BT list again.

0 Maarten_A over 4 years ago in reply to Maarten_A

Same questions as morktomork. Do not understand your advice.

0 Garmin-AmberD over 4 years ago in reply to Former Member

I will DM you so we can troubleshoot the issue.