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VA4 not calculating distance correctly

I did a treadmill walk with a custom stride length of 80 cm. After 1500 steps, which should be 1.2 km, it shows my distance as .40 km (400 m). Is there a setting somewhere I missed? I only set a custom stride length when I noticed how small my distances are being counted, but it seems the custom stride length didn't make any difference. What am I doing wrong?

A thought, could it be that the stride length they want is for running, and they reduce it for walking? Which stride length should we enter? Walking or running?

THanks!

  • You can calibrate the watch after finishing your workout, this is possible after a distance of 1,5 kilometers, just hit the screen bevor saving workout. You can also change length of steps in the settings of the connect app or online with web-interface.

  • Calibration process is discussed on page 11 of full manual available online.  It did say holding on to railings when walking on a treadmill will affect results. Absent that, your explanation makes sense, but the calibration process may be the way to go.