Hydration Tracking no alert

same here in venu

Still seems to be a problem with my Venu.

Same here, also with vivoactive 4

8733401 said:

Still seems to be a problem with my Venu.

7960306 said:

Same here, also with vivoactive 4

Hello! Please make sure that your watch is up to date with Garmin Express and that the Hydration tracking widget has been updated in the Garmin Connect App. (Open Connect App > Menu > Garmin Devices > Select watch > Appearance > Widgets >  Garmin Hydration Tracking > It will say to update if it hasn't already been)  Additionally, please make sure that the "Do Not Disturb" mode is not enabled on the device. If this is on, the widgets will not send the alert. Please let me know if you continue to experience issues!

Hello and thanks for your reply.

I don't use Garmin Express, I only use the Garmin Connect App. According to Garmin Connect, the Hydration Tracking widget is at version 1.15.2, and it doesn't ask me to update. Do not disturb is not enabled either. 

7960306 said:

Hello and thanks for your reply.

I don't use Garmin Express, I only use the Garmin Connect App. According to Garmin Connect, the Hydration Tracking widget is at version 1.15.2, and it doesn't ask me to update. Do not disturb is not enabled either. 

Okay, could I have you try to uninstall the widget and then reinstall it, turn on alerts, and see if this works?

Thanks, this seems to have worked

Okay great! Let me know if you have any other issues with the widget. 

Hi, it seems that these settings keep stop working. After a while I stop getting the reminders and the only way to reactivate them is to uninstall and reinstall the widget.