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Problem with Garmin Pay in 4.00

Sometimes VA4 freezes if I try open GP from controls menu and then I must restart watch.

Does anyone have this problem?

  • That's a new one on me. 

    It seems to me, the first thing to try is to reboot the VA4.

    The second would be to delete your GP folder from the app, sync, and set it up again.

    If that doesn't work, a reset of the VA4 may fix it but it would have to be setup again.

  • Same problem, instant freeze when u try to open GP

  • Same problem. Instant freeze, somtines it says that some wallet synchronization is happening, then it freezes... 

  • Former Member
    0 Former Member over 4 years ago

    Hello. I have same problem. Sometimes wallet works, but mostly it freezes (usually while syncing wallet message appears) my VA4 and restarts watch. I'm using 5.10 update.

    I tried factory reset and reinstalling mobile app.

    Any help or i should send it to warranty?

  • Former Member
    0 Former Member over 4 years ago

    I have same issue too..

    You need to keep restsrting and clicking antill it will work. :-))) and then not tu turn off watches :-)

    It can sometime even work 10 times in a row and then you will need to restart 10* times in a row.

    At garmin they told me wrong piece and change it... But i have one 4 and 4s and both do the same

  • Former Member
    0 Former Member over 4 years ago

    I solved the problem with garmin watches :-)

    Wow 2 days of testing during nights :-))))

    So i tested multiple bluetooth protocils and android phones just to be sure...

    Issue was definetly on the watches :-)

    But as i supposed there is nothing wring with hardware :-) its wrong software :-))))

    I should probably work as betatester for garmin lol :-)))

    But seriously.... Its language setting :-)
    On english everything wrong perfectly and after 20 turn off and turn on it works without any issue :-)

    But if you pick CZECH .... You are ***** :-)

  • I also have the same problem. I'm using the clock in swedish. Going to check if the problem is resolved by switching to english

    EDIT: works perfectly fine after switching to english. Thank you for the tip but im looking forward to an update to fix this problem