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Data lost after restart - Auto Sync time?

How often does the watch sync to the app? I tried to follow the instructions for getting System - Auto Sync settings, but they seem to be missing in the app and the watch?

I had to do a restart and lost four hours of data - steps, heart rate, everything. This is the second time it is happened and a bit annoying. I have looked at the app today and it was syncing fine. Is this a known issue?