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My Garmin Device Isn't Acquire A Satellite Signal

Peter over 4 years ago

I found the temporary fix for my issue, but it sounds like a joke:

"The fix requires you to take the following steps:

Wait for the device to acquire a satellite signal which can take up to 5 minutes.
Allow the device to stay locked onto the signal for 20 minutes. Do not exit the activity or take the unit inside during this time frame.
Do not move the device during this time

Following these steps will fix the issue temporarily"

What is the ETA for the fix, because using the above steps every time, take the Garmin device almost useless I think.

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0 Former Member over 4 years ago

This workaround only needs to be done once. After completing the workaround your watch will quickly acquire a signal the next time you are ready to do an activity.

0 Pete583 over 4 years ago in reply to Former Member

Garmin-Joey,

I tried this and it had no impact. In fact I think it made it worse. Currently it is almost impossible to get a GPS lock. All I get is a waiting for GPS single screen.

How long do we need to wait for the fix? It wasn't like this when I bought the watch. And now it seems my watch has regressed with time.

0 Former Member over 4 years ago in reply to Pete583

Hi we sent you a PM to get a little more information about your experience.

0 Albertitov86 over 4 years ago in reply to Former Member

I have a problem with accuracy too. I am currently with the latest version (3.8) and when I see the activity on the map it constantly appears on the roofs of the buildings even in the countryside. I expect an update of the GPS module because the accuracy of my previous vivoactive hr was better.

0 Pete583 over 4 years ago in reply to Former Member

Thanks for that! I really appreciate it. I'll continue the conversation via PM.

0 8366520 over 4 years ago in reply to Pete583

hello, how did you finally solve the problem?