Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lock screen is irrational

5270954
over 5 years ago

Without being locked the screen recognizes the touches when e.g. uncovering the sleeve - especially during workout.

On the other hand when locked it is really annoying - it still recognizes the touches but instead of actions it shows the paddle for few seconds and makes us to wait to see e.g. time or the current result. Second thing is that unlocking it takes another few seconds which is really really annoying, especially when we want to pause/mark the lap or stop the activity. Total absurd is using stopper when screen locks out after 10?15? seconds.

Cannot it be changed to the way it works in other brands that is the screen does not respond to the touch at all until double tap on the screen or single short press of the button?

  • 0 over 5 years ago in reply to seilogramp

    Vivoactive 4 but I see 4s, 3, 3s and maybe also other models have the same mechanism.

  • 0 over 5 years ago in reply to 5270954

    OK, you posted in the Garmin Connect Mobile Android forum. Moved to Health & Wellness > vivoactive 4 Series

  • 0 over 5 years ago in reply to seilogramp

    Thanks. I created it where the Garmin connect application led me to.

  • Former Member
    0 Former Member over 5 years ago

    Completely agree with 5270954 here - this is a horrendous UX fail.

    On 2 separate occasions my long (120min+) activity accidentally saves while paused (like accessing gear in my pack), simply from my sleeve or strap touching the screen.

    Why can the physical buttons not be used for all activity controls? e.g. top button to pause/start, bottom button to save. The chance of accidentally pressing a button that requires deliberate force is much less likely - and even MORE unlikely if the bottom button needs a long press to save the activity.

    And yes, the "lock screen" functionality is all but useless in my opinion. I would expect that when enabled, it would allow you to use the physical buttons as normal, but merely prevent screen touches. But as 5270954 points out, you now have to hold the button just to do anything...so what's the point?

    I am a new Garmin user, having moved from Samsung Gear Sport a month ago - and if it were not for the additional health stats or additional battery life (which isn't anywhere close to the 8 days claimed!), there would be absolutely no contest from a UX/UI perspective.

    For me it feels like the end product is what you get when software developers make UX choices - it's ugly, but it works.