Hi, I have a problem with my new vivoactive 4S. It's not connecting with the phone ( i tried with 3 phones with iOS and Android). I restarted both, Garmin device, telephone, connect app. I restarted the Bluetooth connection, I made all the steps in the guide. I have also download the Garmin Express app, the connection with the watch is ok so I made the system upgrade to 3.8. It also not helping with no Bluetooth connection. When switching on for the first time, according to the steps of the watch, I install the application on the phone, then select the device, enter the code in the application and wait (it was the one and only time when six-digit code appears). The message "completing vivoactive 4s configuration setup" appears. The loading bar does not move and after a few minutes another message "Pairing error" appears. The next time I try to connect my watch to my phone, the "=" sign does not appear on my watch, only three dots loading. Nothing changes, the phone cannot see the watch at all.
I will add that both phones have current software, the application is up-to-date, I turned off, turned on devices (watch, phones), turned off, turned on Bluetooth, nothing has changed. I have downloaded and installed the watch software update via "Garmin Express". I returned to the initial settings, deleted all data. With no effect. Did anyone have a similar situation and know how to solve it?
