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Unable to get WhatsApp messages on Vivoactive 4s

Former Member
Former Member

I have recently bought this watch but can't receive WhatsApp notifications. I can receive normal 'messages'. I have an iPhone Xs running software 13.2. I have completed the trouble-shooting guides from Garmin but still no success.

I have contacted Garmin and they have said 'they can't help any more' and I need to contact WhatsApp. I feel this is very poor customer service on a £260 watch.

Can anyone help please?