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Vivoactive 4 constantly disconnects HR Sensor

Former Member
Former Member

I'm using my Garmin HR Sensor for recording my HR on Zwift while biking. So the HR Sensor is connected with Zwift and I see my heartbeat on the Zwift screen. 

Since 2 weeks I have a Garmin Vivoactive 4 watch. The first time I could connect my HR Sensor simultaneously with Zwift and the Vivoactive 4 and it showed me the same HR on both Zwift and the watch during the whole excercise. Somehow this only worked for this one time. Since then, whenever I want to connect the HR Sensor to my Vivoactive, the connection breaks after around 5 seconds. Then the heartbeat on the Vivoactive is going down to a very unrealistic 80-110 bpm, while the HR Sensor shows me above 150bpm on Zwift. 

I tried to restart the Vivoactive 5 and the Zwift, changed the battery in the HR Sensor, made the watch forget the HR Sensor and reconnected it freshly, but nothing seems to work. Always after around 5 seconds the HR Sensor gets disconnected from the Vivoactive 4. 

Does anybody have an Idea how to solve this problem? 

  • Former Member
    0 Former Member over 5 years ago

    How does your HR sensor connect to Zwift - Ant or bluetooth? Does it work fine if you only connect to one or the other? Maybe try Ant with VA and bluetooth with the Zwift.

    Good luck

  • Former Member
    +1 Former Member over 5 years ago in reply to Former Member

    My HR Sensor is a Garmin HRM3-SS and therefore can only be connected with ANT+. But as fas as I know it shouldn't be a problem to pair a ANT+ device with multiple receivers. 

    Additionally I think the problem is my VA. Even if I am not connected to Zwift, the connection with the VA ist constantly interrupted. Each time the connection holds for like 5s or until I close the "Sensor"-Menu on my VA and breaks again. 

    Do you think its a Hardware Problem of my VA?