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Battery loss

Former Member
Former Member

Hi everyone, bought the vivoactive 4 last week and had 10 days that I only charged it once. All of a sudden this morning it started to lose battery faster than normal. 

it happened to coincide with the the first time I used the wireless music and GPS at the same time. From 100% it went to 76% after 30 minutes, which I thought was abit fast but as i was using gps and music  I thought it might be normalish... From that point on  it’s lost 1% battery every 20 minutes... it’s losing battery wayyyy to fast and I’m not sure what to do.

pulse ox is off so it’s not that, Bluetooth is off and my headphones are disconnected. I’m disappointed and upset that it’s happening really ... anyone have any help/tips ?