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Activate Garmin Pay on vivoactive 4

Hello, everybody,

does anyone know a solution like Garmin Pay can be activated on the vivoactive 4?

On my vivoactive 3 Garmin Pay runs without problems and can be added without problems.

On the vivoactive 4 the " Add card " says that the vivoactive 4 is not connected.
But it is connected and also synchronizes with Garmin Connect.

Couldn't add it under iOS 13.2 or on an Android smartphone with Android 9.

Does anyone know a solution?

Regards

Alex

0 pshare over 5 years ago

Is it possible you're connected to a different device than you think you are?

I also had Garmin Pay problems in Android and ended up uninstalling and then reinstalling GCM to fix it. In the interim, I was connected to an iPad. When I tried to set up a credit card in Garmin Pay the Android app said I wasn't connected. I turned off Bluetooth on the iPad, the error message in Android went away, and I was able to enter my credit card information.

0 cmenders over 5 years ago

I had some initial trouble with mine but was able to get it working. My challenge was getting the activation code from Chase. Once I had that and entered it I have been able to use the watch ok just about everywhere EXCEPT Chase ATM's, go figure! Using iPhone X with 13.1.2.

0 TJDOMSALLA over 5 years ago

Exactly the same issue here. Connected to an iPhone X with iOS 13.3. :-(=(

0 TJDOMSALLA over 5 years ago

Exactly the same issue here. Connected to an iPhone X with iOS 13.3. :-(=(

0 TJDOMSALLA over 5 years ago

Exactly the same issue here. Connected to an iPhone X with iOS 13.3. :-(=(

0 Andres379 over 5 years ago

I had the same issue. Talked to support, sent file data to them. Said they are going to investigate the issue. Now I see with this thread, that the issue is 3 months old and it’s still not fixed, as it’s with other bugs. Returned my watched after 3 days of use back to the shop. Lost 50 euros because of that. Thanks Garmin!

0 1316508 over 5 years ago

I've also experienced the same issues. IOS 13.3, Garmin Connect 4.26. Watch is paired, connected, sync is working, but I cannot add card because garmin app tells that device is not connected.

0 1316508 over 5 years ago

I've also experienced the same issues. IOS 13.3, Garmin Connect 4.26. Watch is paired, connected, sync is working, but I cannot add a card because Garmin Connect tells that device is not connected. I've tried reinstalling Garmin Connect, restarting devices, re-pairing bluetooth - nothing helped.

0 TJDOMSALLA over 5 years ago in reply to 1316508

Did you check under Settings/Telephone, that the status is "on"?

0 1316508 over 5 years ago in reply to TJDOMSALLA

Yes, the status is "on"