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Not Syncing Activities/No Sync via App

Former Member
Former Member
Hi there,

Since 5 days my watch won`t sync with my android phone anymore. The app shows my live Hear Rate as well as my steps/floors on the MY DAY page, but for example not in the step details view. The watch keeps syncing forever, but apparantly it just does not work. I attached a connection log from the app. First I thought my watch is broken, because the first activity it didn`t sync was swimming. But in general everything seems to work. I have tried everything so far...the only thing would be a factory reset of my watch. I don`t get a "sync failes" message, it justs blindly tells me that it is synching.

Thanks for your help.

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