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Wi Fi error code 010

Former Member over 5 years ago

While searching for wi-fi networks, my venu watch ends up with the messaqge ' Unable to connect to wi-fi network. Error code 010.

This way, i can not add music-playlists to my watch ...

If you have any idea, how to solve this pls help

Top Replies

Garmin-Blake over 5 years ago +0 verified
To help us investigate/escalate this issue further, we would ask that any users experiencing this respond to this thread in the format below after restarting your watch.
- What make of router do you have…
Former Member over 5 years ago +4

Same here on my new Vivoactive 4s. According to some forums this seems to have been an issue for several months.
Former Member over 5 years ago in reply to Garmin-Blake +4

Same issue let’s hope customer support is a better experience than the Venu has been up to this point
Former Member over 5 years ago in reply to Former Member +4

I had the same issue as everyone on this thread. Followed your solution of turning on auto-update through the watch settings, with the addition of deleting and re-connecting my WiFi network. SOLVED! Thank…

All Replies

0 Former Member over 4 years ago in reply to Former Member

I have the same issues and using CenturyLink. Did you get this issue resolved?

0 Former Member over 4 years ago in reply to Former Member

Same too ! Error 010 !

0 Garmin-AmberD over 4 years ago in reply to Former Member

Same too ! Error 010 !

Hello! Could you take a look at this article to see if this will resolve your issue. Troubleshooting Wi-Fi Connection on a Fitness Device

0 Garmin-AmberD over 4 years ago in reply to Former Member

have the same issues and using CenturyLink. Did you get this issue resolved?

Hello! Could you take a look at this article to see if this will resolve your issue. Troubleshooting Wi-Fi Connection on a Fitness Device

0 Garmin-AmberD over 4 years ago in reply to Former Member

Hi, I have the same problem, could you tell me please if this can fix? otherwise I'll have to return it :(

Hello! Could you take a look at this article to see if this will resolve your issue. Troubleshooting Wi-Fi Connection on a Fitness Device

0 Former Member over 4 years ago in reply to Garmin-Blake

I have the same issue trying to connect to WiFi.

0 Former Member over 4 years ago in reply to Garmin-Blake

Hi are there solutions for this yet? Brand new Fenix 6 - Error 0105 while trying to connect WiFi.
BT Router

WPA2

connects via Bluetooth fine

0 Former Member over 4 years ago in reply to Garmin-Blake

I have the same problem error code 010. I can connect to bluetooth. You have permisdion to reach out to me to gather infor.. Rouyer setting has not t been customised.

0 Former Member over 4 years ago in reply to Garmin-Blake

I have just purchased a new watch and I can’t connect to WiFi error code 010

0 madfool over 4 years ago

Hello all, I have had success!

1. Rebooted the watch by holding the top button for up to 15 seconds. Watch goes off. Turn it back on when you are able.

2. Ensure latest software is updated.

3. Reconnect to home WiFi and then re-installed Spotify . It now allowed me to download and play my music! Hope this helps others