My friend has a Venu 2 sq music which doesn't vibrate for notifications. It seems to vibrate ok for phone calls/messenger calls but not message notifications etc. I have checked all the settings for Do Not Disturb and that normal vibration switched on but it's still not vibrating for notifications apart from calls. When I checked it on Garmin support, it advised that the watch would need replacing. When I continued through the process, it gave the impression that I would be buying a replacement watch for about £111. Do I get to exchange the watch without it costing, or do they charge me initially and then refund? I did have to return my own watch for exchange about a year ago but I can't remember how it worked for the cost charging side of things and I am finding it very difficult to message Garmin direct to ask about all this.
