My wife's Venu Sq 2 does not end the sleep cycle when she wakes up in the morning. Most days, it ends the cycle 2-3 hours after she wakes. That extra time is all categorized at "Awake" in both the time buckets and in the Sleep Timeline (all pink). If she catches it that day, it can be corrected (which also makes her sleep score much better). Anyone experience this and/or have a solution? She has done a reset (hold A button for 30-40 seconds).
Thanks for any help.