My Venu SQ 2 is 2 months old and haven't had a problem until yesterday. For some reason the sensors are no longer working at all. No sleep, pulse ox, respirations, stress, body battery or heart rate as been recorded for the past 2 days. Everything was working previously. I tried rebooting several times. I've done a factory reset a few times. I made sure it was updated. I made sure it wasn't set in DnD mode. I have no idea what caused it. I haven't banged it around at all. I don't even shower with it on.
I contacted Garmin and was essentially told to reboot it.....I was then told I could do an exchange but they won't have my color watch until the end of the month. I'm really disappointed because I specifically bought this watch after doing a lot of research and it's failing after 2 months of light use.
If anyone has any ideas other than rebooting it and/or doing a factory reset that would be awesome. I was thinking this might be a software update issue and maybe someone knows how to do a software rollback?