Body temperature sensor not working

My Venu 4 gave me body temperature readings for about 4 days, but then stopped. It's on version 15.33. I've restarted it a couple of times. I have also tried wearing it tighter on my wrist for several days at a time, but that had no effect. I wear the watch 24/7 and have at least 3 weeks of data. The watch is less than a month old and is perfectly clean and unscratched. The Venu 4 is the primary and only watch in my Connect app, as I deleted the old 245 Music I had previously.