activity not syncing

Question

I&rsquo;m experiencing a very bad issue with my Garmin Venu 4:

my running activity is available on my watch but hasn&rsquo;t synced to Garmin Connect.

during my run, the watch worked fine

I do (!) can open and view the activity on the watch, but it doesn&rsquo;t appear in Garmin Connect

I tried connecting the watch to wifi I I get 44 files not synchronized

I also synced the device via Garmin Express, but the activity still doesn&rsquo;t appear.removed the Venu 4 from the App and re-added.

Could you please help me to solve this problem or advise how I can recover and upload this activity?

seilogramp · Accepted Answer

Have you tried manually uploading? How Do I Manually Upload an Activity I Recorded to Garmin Connect? | Garmin Customer Support 
 If you get an error when trying to upload, try using FIT File Viewer to repair it. 
 If you&rsquo;re still having trouble uploading the repaired file, attach it to this thread so we can see if it&rsquo;s fixable. 
 
 Zip the file, then in your reply go to Insert >> Image/video/file >> Upload >> browse for the file >> OK. 
 Or, you can upload the FIT file to a trusted file-sharing service like OneDrive, Google Drive, or Dropbox, set it to public, and share the link in your post.

activity not syncing

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