This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Venu 4 Display Delay in Low Light

Hi,

I purchased the Garmin Venu 4 yesterday, and I’ve noticed a persistent issue with the display brightness in dark environments. Specifically, it takes about 20 seconds for the screen to reach full brightness when I'm in a dark room. During this time, the screen remains very dim and difficult to read.

We tested this at least 30 times, and the delay is consistent every time.

I've already:

  • Performed a factory reset

  • Ensured Sleep Mode and Battery Saver are turned off

  • Set Brightness to High and disabled Auto Brightness

Despite these steps, the issue continues — the display is not immediately visible in the dark and only becomes readable after around 20 seconds. It is very stressful not to be able to see information on my watch for 20 seconds before light goes bright enough for me to be able to read.