Hi, I'd like to report a fault with my Venu 3 that has started immediately after being upgraded to 15.05 firmware.
Symptoms:
- Going into the volume control area when playing on-device music (MP3 files) shows max volume, when normally this would show the volume of the connected headphones
- Neither the 'up' or 'down' areas of the touchscreen have any function, when normally touching the respective half of the screen would raise/lower volume
In terms of resolution attempts, I have:
- powered off and restarted the Venu 3 twice
- tried both earbuds and headphones
- unpaired and re-paired my headphones
- unpaired and re-paired my headphones
- removed all known bluetooth devices from the Venu 3
- done multiple power-offs as well as the 'reset' process on my earbuds, and turned my headphones on and off
Workaround:
I am able to control volume via the earbuds and headphone hardware control (not ideal as I need to remember each device's specific control paradigms).
Questions:
- Is this a known issue with a planned resolution date, or is there something I can do to resolve?
- How can I downgrade my watch's firmware to the previous working version?
- How can I prevent my Venu 3 from automatically upgrading in future either through an official process, or unofficial hacks? (If the current firmware does what I need, then the only thing a new firmware can do is make my experience the same or worse, so to me the risk assessment says I should stay on the same firmware until I discover a feature that doesn't work for me.)
