No notification of an incoming call on the venu 3

I bought the venu 3 today. 
when the configuration was ready and I got a phonecall this was visible on the venu 3. 

after the update 14.15 was installed I don’t get any notifications anymore on the venu 3 when someone calls me. 

I have already checked all the settings and I think everything is okay. 

does anyone have a solution for this please. 

kind regards 

Eline