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14.15 broke phone call tone and watchfaces

Just udated to 14.15 and was hoping it fixed the connect to google assistant but unfortunately not. It also reset several watch faces I have as well as breaking phone calls.

When i used to get a call the ring tone played on the Venu 3. Now the venu 3 vibraties and the alarm sound plays. Its also very hard to answer a call as the screen is very unresponsive around the accept icon. Dismissing the call works fine. When it does answer the vibration carries on during the call.

Hopefully this gets resolved soon. Recently Ive found updates updates tend to break more things than they fix

Top Replies

Seensoul 6 days ago in reply to oldman1z +1

Sure.

1. Somebody calls me. I answer a call on a watch.

2. A watch vibrates a few seconds, but a call is received. I hear a caller's voice through the phone not through watch.

3. The watch returns…

All Replies

0 Seensoul 6 days ago

Same here. Answering the call causes that I don't hear the caller on the watch, but on phone headset. Tapping the phone app again causes that caller voice goes through watch.

0 oldman1z 6 days ago in reply to Seensoul

Curious, when you say you tap the phone app again, can you say what exactly you are tapping please?

0 Seensoul 6 days ago in reply to oldman1z

Sure.

1. Somebody calls me. I answer a call on a watch.

2. A watch vibrates a few seconds, but a call is received. I hear a caller's voice through the phone not through watch.

3. The watch returns to main screen (watchface). then I tap upper button, Applications and Phone - and then caller's voice returns to the watch and I can talk through it.

It's really weird, because on 13.19 it worked OK, now it's broken :)

0 RichardG 6 days ago in reply to Seensoul

I confirm that my watch is now behaving the same way after the update to 14.15. I can answer the call on my watch and the caller can hear me talking to my watch but I can't hear them talking back to me. Let's hope they fix this ASAP.

0 vaggos13 6 days ago

How to avoid upgrade? I have to keep canceling which is annoying?

0 1734172 5 days ago in reply to vaggos13

^^^^THIS! I'm done with Garmin "upgrades"... I just want what I have to keep working... Every update has broken something ...

0 7966211 5 days ago

Updated to 14.15 venu 3 and my watch face is gone and can't remove the message "put your watch face here with face it." wth. Any idea how to bring the previous custom face back?

0 HokieAl 5 days ago

It switched my selected watch face to another one, so I switched it back

0 Garmin-Tracy 4 days ago

Hello!

There are several threads with these and I would like to consolidate down to one so that we don't miss any information.

I am locking this thread, please use the following threads for these issues

For the phone call volume issue - please follow thread https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-3-series/410011/bug-no-call-sound-until-hitting-volume-up-or-down/1937284#1937284

For the watch face issue - please follow thread https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-3-series/412494/venu-3-update-14-15-removed-my-watch-face