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14.15 update broke my golf - Venu 3 will no longer open my Golf course

WalkOrGolf
1 month ago

Summer is here so we are back to our summer golf course. Last year I was happily using my Venu 3 to play this version of the course.

The update to 14.10 happened just before the course change over, and the problem continues in 14.15.

The norm is to press button A to open the choices, select Golf, allow the watch to find the GPS satellites, and select the course to play. The Venu 3 then downloads the course. Pressing button A should then open the course, make me select Mens or Ladies even though it is ALWAYS the same (do they think I change sex from time to time?), and show the first hole.

It doesn't. Instead of opening the course, it kicks me back to the Apps and Activities menu.  The watch will happily let me load and play the winter course but the holes are not all the same. So far it has happened many times whilst waiting to tee off and further attempts during recent rounds.

I've tried deleting the courses from both the Garmin Connect app and the Garmin Golf app on my phone, and reloading them. I've restarted the watch umpteen times. I was about to post and found that there was an update, so I've updated to 14.15 and it still doesn't work as it should. This evening I have tried many times. 4 failed, one actually loaded the course. But then I tried again many more times, and each failed.

Since 14.10, and now 14.15, the course has only twice (whilst at home) loaded and appeared ready to play - but it is not repeatable either at home or at the course. 

Other local courses will download and open but clearly that is no use.

How can I get my watch to open Durham City Golf Club course?

Update 25th May : email reply from garmin support implying unknown issue and suggested check in Garmin Express for updates, and asked for pictures or a video. Sent.

Update 30 May: Support suggested reading g the manual on how to download a course using garmin connect. I was rather upset that the agent clearly hadn't read this forum thread where I stated I'd done this.

Whenever I get time to phone, their phone lines are closed sos I will try to make time on Monday to ring. 

  • 0 1 month ago

    Same problem in Sweden, my wife has a Venu 3S. Her anger is about to kill me. I have tried everything. Even reseted watch and Apps. Then a course works correct the first round, second round same problem again. Will return the watch if a fix is not coming in a few days. 

  • 0 1 month ago

    I have the same issue to. Tried to restart the clock and the phone without success, Can get it working if you do it in a certin order, first restart the phone, restart the clock, open garmin golf app then it can work,

  • +1 1 month ago

    Status Update - 07/15/2025

    We have released Venu 3/3s beta software update 15.01 that should be available to all users soon. We have several reports that both the issue with Golf Courses reverting to the activity menu and the issue with hazards have been resolved. After installing this newest software version, if you are still experiencing this disruption, please report it in the bug reports section for the appropriate beta software version.

    Additionally, if you experienced this disruption on any non-beta software, please post in the main thread for your device.  Bug reports should only be submitted when a disruption occurs as a direct result of installing beta software.

    Important note about ECG App: Moving forward, the Beta software available for the Venu 3/3S will have the ECG feature disabled. If you would prefer to keep the ECG App feature accessible on your watch, we recommend not participating in the Public Beta program. The ECG App feature will be made available again on versions of beta software that we anticipate becoming Live updates. In other words, you will see the ECG feature become enabled again in Beta software toward the end of our quarterly beta cycles. The ECG App feature will remain available with Live software updates (on compatible watches). 

    **** The behavior with hazards not updating correctly is not in this beta and we are continuing to research

  • 0 1 month ago

    I am having this problem as well. Sadly, I only recently purchased this watch and the golf app worked beautifully until this week when I connected to Garmin Express and downloaded the recent update.  

  • 0 1 month ago

    I am having this exact problem. I only recently purchased this watch and the golf app worked beautifully until this week, shortly after I connected to Garmin Express and downloaded the latest update as prompted. :(

  • 0 1 month ago in reply to Garmin-Tracy

    Exact same problem here and I do know how it should work. I only recently purchased the watch and it worked beautifully until I downloaded Garmin Express and the most recent update. :(

  • 0 1 month ago

    Hi, I am also having the same problem. Only had the watch 

    2 weeks. Need this sorted or the watch will be returned.

  • 0 1 month ago

    Same for me ! Was working fine last weekend and them tuesday it was impossible to get to golf course and always back to activiies sélection 

  • 0 1 month ago

    Same issue here, hope they fix this fast!