Venu3 empty battery after 2 days since update to 13.17

4397043 29 days ago

Hello,

since the last software update 13.17 my Venu 3 does not last more than 2 days.

Battery consumption is 1.9% per hour all of a sudden.

And then it suddenly dies after 1.5 day or so.

I have done a hard reset already, but that did not help. Also reset to factory settings. That did not help either.

Is there anything else I can try to get this solved?

Cheers

Richard Verbeek.

Top Replies

0 pojomtb 29 days ago

This is so weird. For me, this update brought normal battery life back. Hope you get yours working.

0 1348330 26 days ago

Is there a way we can follow the gradual discharge of the battery from the watch or the app?

0 4397043 26 days ago

0 4397043 26 days ago in reply to 1348330

Yes. I installed Battery Graph yesterday so you can see the sudden death of the battery.

0 Maarty 20 days ago

Same happening to me on Venu 3s

+1 Garmin-Tracy 19 days ago

All-

Thank you for your participation in this forum thread. So that I may assist you further, please reply with the following:

May we, if necessary, have permission to email/private message you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?
Did the installation of this beta software cause a change on the watch or did you observe this in ANY previous software version?

0 4397043 19 days ago in reply to Garmin-Tracy

Hello Tracy,

yes you may contact me directly and access my account. Anything that helps to solve this is fine!

No, I never saw this behavior before 13.17. It started right after the update.

Cheers

Richard

0 Maarty 17 days ago in reply to Garmin-Tracy

There was another update yesterday morning and it seems to be stable now, battery is working as before. The version is still 13.17 though.