BATTERY LIFE REDUCED

3851545 29 days ago

Battery deteriorated suddenly After latest update December 2024. Battery used to last 7-10 days, now it loses +50% in a single day. Change happened overnight after software upgrade. Checked all settings, no changes. Please advise.

Top Replies

3851545 4 days ago +2 suggested

Given up. I was the one who raised the “thread” 25 days ago and I am still in the dark with no answers. Absolutely no support from Garmin on the issue and their willingness to assist with customer support…
jcw1407 2 days ago in reply to jcw1407 +2

I switched my watch off. Charged it to 100% and it is looking good now, so I was a bit quick saying 12.12 didn't work. looks like I needs a power cycle after the update.
FeriGodo 19 days ago +1

Garmin-Tracy pay attention to this thread

All Replies

0 8759980 10 days ago in reply to Garmin-Tracy

I have seen a pattern that suggests the issue is the watch losing connectivity to the phone and continuously looking for it, in my case to an iphone 12 mini. The venu3 has very poor bluetooth range when compared with an Apple Watch 8. Very poor.

0 FeriGodo 9 days ago

W the latest beta 12.12 seems daily avg went down to the 10-11% on venu 3. Which is absolutely ok

0 9799995 8 days ago in reply to 8759980

I've noticed the same, if I go out of range of my phone, the watch seems to go into overdrive trying to find Bluetooth to connect to. If my phone doesn't have the Bluetooth icon showing it does the same, even if the watch is still syncing, if the icon is gone I have to reset my phone's Bluetooth to stop the battery drain.

0 jcw1407 8 days ago in reply to FeriGodo

How do you get the beta? As I'm not sure I can wait till a GA release

0 8759980 8 days ago in reply to jcw1407

Just as a test try keeping your phone near the watch for a day. i’m finding it makes a huge difference.

0 FeriGodo 7 days ago in reply to jcw1407

google has plenty of guides garmin how to enroll beta

0 FlyingFiish 7 days ago

I've just had an email to say that my Venu3S needs to be replaced with a recertified version. My concern is going through this whole process to only have the exact same issue has anybody done this?

0 jcw1407 4 days ago in reply to FeriGodo

I've upgraded to 12.12 and there has been a slight improvement, but I am still only getting 36 hours on a full battery.

0 9488742 4 days ago

I also upgraded to 12.12 and cannot see improvement in battery life. It is getting to be so annoying...

0 3851545 4 days ago

Given up. I was the one who raised the “thread” 25 days ago and I am still in the dark with no answers. Absolutely no support from Garmin on the issue and their willingness to assist with customer support is appalling. I’m starting to think that it’s by design as a system engineered to do this after certain time integrated into software updates so that you are forced to buy a new watch.
I went another way and have gone with a different brand watch. For both my wife and I. Because we simply cannot condone, accept and support this type of attitude from a company towards their customers.