content expired

Hi, I am using Spotify and YouTube Premium as music providers on my Venu 3S.

Once every couple of months, I cannot play music and see "content expired, update your downloads..." message.

I can update manually and solve the issue, but it should be updated automatically while charging if Wifi is in range:

https://support.garmin.com/en-US/?faq=uSrKG98yVp7BVtNlyKGGI6

This is very bothering as I find it when I need to go out for a run and it takes a very long time to update the content.

Anyone else facing this?

Top Replies

talsarfaty 13 days ago in reply to WilberX +1

This is VERY disapointing !

All Replies

0 Garmin-Tracy 14 days ago

When you say that you can update manually, what does that entail? do you have to reconfigure the wifi at that point, or do anything specific to restore the connection? I would reach out to Garmin Support for assistance

0 WilberX 13 days ago

Yes, same issue here. My original Venu (1) would update automatically whenever on charge, but the with Venu 3, I have to go into the music app and manually tell it to "update downloads".

0 talsarfaty 13 days ago in reply to WilberX

This is VERY disapointing !