Hello,
Since yesterday, I've been experiencing an incomplete synchronization with Garmin Connect and my Venu 3. Everything was working perfectly until now, but currently, only the sleep score syncs correctly. The other data (intensity minutes, stress, calories, etc.) do not sync and do not appear on the watch face either.
However, all these data are being recorded correctly in the different modules of the watch.
I have tried unpairing the watch twice (removing it from the Garmin app as well as from my Bluetooth devices) and restarting both my phone and the watch each time. During the Bluetooth pairing process, everything seems to work fine and I get the green checkmark in Garmin, but the synchronization still doesn't happen.
I haven't made any particular changes, and this issue appeared suddenly. My watch is up to date (version 10.20) as well as my phone (Pixel 8 Pro, Android 14) and the applications.
Thank you for your help.