Honor 90, Motorola G14 - problem with calls

I have an Honor 90 and a big problem with calls on the Venu 3 watch.
The watch does not alert at all when there is an incoming call. A notification will only come after the end of the call.
And when I want to call from the watch, the call ends immediately.

I read how many people have problems with Garmin watches. Is there really no solution?
I had so many bracelets and watches from different manufacturers. But I never had such problems.

I've tried everything possible, but nothing helps. I'm already unhappy about it. I wish so much that everything would work as it should.

If anyone has a solution, please help.

0 Keke over 1 year ago

It always helps to turn BT on the phone off and on, but it only works for a few seconds.

Garmin, please fix it..

0 Keke over 1 year ago

Tried pairing with Motorola G14 now and same problem. It only works for a short time after connecting to BT.
In addition, here every time BT is turned off and on, the phone wants to re-pair the watch and add a new one in the application.
Unreal problems with Garmin...

0 Garmin-Inder over 1 year ago in reply to Keke

Thank you for your post. We will need to review some device settings with you regarding this. To do so, please reach out to your local Garmin Support team.

0 Keke over 1 year ago in reply to Garmin-Inder

Thanks, but I already did that a long time ago.
They couldn't advise, everything was set up correctly.
Finally they told me: Incompatible phone.

However, after connecting to BT, everything works perfectly. It disappears after 1-2 minutes. Then the watch doesn't ring anymore and I can't make calls from it. Only a notification about a missed call will come.

Any chance this will ever be fixed in an update?

How many incompatible phones will there be in the end? Will I buy another phone and find the problem still persists?

Tried removing and adding the watch to the Connect app several times.
And during one attempt, a message popped up, see photo:

0 Keke over 1 year ago in reply to Keke

I'm trying to gather information.

With previous watches (Samsung, Honor Magic Watch) I had a bluetooth device connected as a "wearable device":

The Garmin Venu 3 does not offer this to me, they are connected as "headphones":

Isn't this the first reason?

In addition, every time I turn off the watch or phone, the device automatically starts pairing again and I have to set up the watch in the Connect app again.

I really want this to work. I don't need to call from the watch, but to notify of an incoming call. That bothers me the most.