Amazon music

3012771 over 1 year ago

Hi there,

Cant get Amazon Music to work on my Venu3 .

Was working fine before... Have checked everything that was suggested... And tried to follow instructions, but no joy.

Can you help?

Mari

Top Replies

3012771 over 1 year ago +1

Hi there,

I got very supportive and efficient help from the chat contact on Amazon.

In the end, I had to uninstall and reinstall the Amazon music app, then I had to restart my Venu3, and then the App stopped…

All Replies

0 Garmin-Inder over 1 year ago

Sorry to hear about this. Please ensure you've tried all topics mentioned in this FAQ: Frequently Asked Questions About Using Amazon Music With Your Garmin Watch

If you continue to experience this disruption, please provide additional information as to what is happening. If you can possibly record a video of the disruption and upload it here as well: Garmin Secure Upload

0 3012771 over 1 year ago

Hi there,

I got very supportive and efficient help from the chat contact on Amazon.

In the end, I had to uninstall and reinstall the Amazon music app, then I had to restart my Venu3, and then the App stopped hanging.

It was very frustrating and very fiddly to get fixed. I assume you know there is what seems like a large group of clients that are struggling to get this issue sorted.

Regards, Marie

0 3012771 over 1 year ago

Hi there,

I got very supportive and efficient help from the chat contact on Amazon.

In the end, I had to uninstall and reinstall the Amazon music app, then I had to restart my Venu3, and then the App stopped hanging.

It was very frustrating and very fiddly to get fixed. I assume you know there is what seems like a large group of clients that are struggling to get this issue sorted.

Regards, Marie