Related

Wheelchair workout creation

PierreC
over 1 year ago

Hi!

I created a Push - run speed workout on Garmin Connect but when I start it on my Venu 3, it asks me to chose a profile but there are no choices to chose from so I can't start it.

When I try to start "Push - Run speed" workouts already created in the watch, it asks me to chose a profile between "Push - Run speed" or "Indoor Push - Run speed". It must be these profiles that I have to chose from when creating my own workout but it doesn't work.

Could you help me ?

Thanks!

Pierre

  • 0 over 1 year ago

    Thank you for your post. We will want to look into this for you. To do so we'll want to contact you via email to gather some additional information.

    • Do we have permission to email you?
    • Do we have permission to look into your Connect account?
    • What country do you reside in?
  • 0 11 months ago in reply to Garmin-Inder

    Hi Wave 

    I just buy a Venu 3s and I have exactly the same issue.

    Pierre perfectly described it.

    For me it's an absolutely prohibitive problem for a €500 watch and I'm thinking of sending it back while you solve the problem…

    You have 10 days to answer and that we do tests before I return the watch (to be within the return time of the product)… Disappointed

    I just tried the other training modes, the problem arises just with the Push - run speed workout exercise.

     For the other ones, I can choose a profile (bike for example proposing outdoor or indoor)

    • Do we have permission to email you? Yes
    • Do we have permission to look into your Connect account? Yes
    • What country do you reside in? France